Enterprise network consulting & managed services
Traceroute is a Melbourne-based system integrator and managed services provider for organisations that can't afford a flaky network. We survey, design, build and manage enterprise wired and wireless infrastructure - with the discipline of engineers who read the packet captures.
Hop 01 · What we do
From the RF environment in your ceiling space to the routing tables at your edge - one accountable team across the full stack.
Predictive, passive and AP-on-a-stick surveys using Ekahau, delivered as reports your stakeholders can actually act on.
Campus, branch and data-centre networks designed against your requirements - then built, documented and handed over cleanly.
Proactive monitoring, maintenance and support under clear SLAs - so your team stops firefighting and starts planning.
Security engineered into the network, not bolted on afterwards - firewalls, access control and segmentation done right.
Structured cabling, rack builds and comms rooms delivered to standard - because layer 1 problems become everyone's problems.
Independent health checks and deep-dive diagnostics when the network is slow, unstable, or nobody knows why any more.
Hop 02 · How we work
Like the command we're named after, every engagement follows a numbered path - each hop verified before we take the next one.
We start with your business, not your switches: applications, users, sites, growth plans, budget realities and the pain that brought you here.
On-site wireless surveys, cabling inspections and configuration reviews. We measure what's actually there - walls, interference, undocumented links and all.
A design document with the reasoning included: topology, hardware, addressing, security zones and a bill of materials you can put in front of the board.
Staged builds, change windows that respect your operations, and rollback plans we hope to never use. Production stays up while the new network comes in.
Post-deployment surveys, throughput and failover testing, and as-built documentation. We don't call it done until the numbers say it's done.
Ongoing monitoring, patching and support under a managed service agreement - or a clean handover to your internal team. Your network, your choice.
Hop 03 · Why Traceroute
We recommend the platform that fits your requirements and budget - not the one with the best margin this quarter. When we specify Cisco, Aruba or Fortinet, it's because the design called for it.
Every project ships with diagrams, IP schemas, configuration baselines and runbooks. If we disappeared tomorrow, your next engineer could pick up exactly where we left off.
Big enough to deliver multi-site rollouts, small enough that you talk to the engineer doing the work. No account-manager relay, no juniors learning on your network.
Before you call · FAQ
Straight answers, no sales spin. Ask us anything we haven't covered here.
A wireless site survey measures how radio frequency behaves in your actual building - walls, metal racking, interference from other equipment - and uses that data to design access point placement before you buy hardware. If you're deploying enterprise Wi-Fi across an office, warehouse or healthcare facility, a survey is the difference between even coverage and dead zones you discover after go-live.
Most IT generalists treat networking as one line item among many. It's our entire focus. We're a vendor-agnostic system integrator specialising specifically in enterprise networking - wireless surveys, network design and implementation, and managed services - so the recommendation is based on what your environment needs, not which vendor pays the best margin.
24x7 monitoring and alerting, patch and firmware lifecycle management, incident response under a defined SLA, and monthly health reporting so you can see network performance trends rather than just outages. Plans are scoped to your environment - ask us for a proposal against your current site count and device inventory.
Yes. Many engagements start as a networking specialist brought in alongside an existing MSP or internal IT team who don't do deep network design or RF work day-to-day. We hand over full documentation - diagrams, IP schemas, configuration baselines - so anyone can pick up where we left off.
We design and implement on Cisco, Aruba/HPE, Juniper Mist, Fortinet, Palo Alto, Ubiquiti and Meraki, with Ekahau for wireless survey and validation work. As a vendor-agnostic integrator, we specify the platform that fits your requirements and budget rather than defaulting to one brand.
We're based in Melbourne and service clients Australia-wide, including multi-site rollouts across Sydney, Brisbane, Perth and Canberra. Site surveys and cabling work happen on-site; design, project management and managed services are delivered remotely with on-site visits scheduled as needed.
Start with a fixed-price network assessment. We'll map what you have, find where it hurts, and give you a prioritised plan - whether or not you build it with us.
$ traceroute your-network-problems --resolve
Final hop · Contact
Tell us what's happening with your network. We reply within one business day - usually faster.